As stated by Nelson Mandela, education is the most potent weapon that can be used to change the world. Through proper education, any person can develop socially, emotionally, and professionally. The zonal Education office becomes the entity that works closely with the school community in establishing the learning and teaching process by changing the shape of education to suit the rapidly changing socio-economic conditions as an institute. It is a pleasure to be the Zonal Director of Education in the Kebethigollewa education zone, which comprises of a passsionate and committed staff who provides a quality service to a diverse community in ethnicity and religion. It is my main provide quality service using modern technology by reorganizing the office work environment and work culture in order to meet the needs of clients and provide them with satisfactory service.